. If the battery will not hold a charge, try discharging the battery entirely by leaving it disconnected from the charger unit. This Fix-It Guide on cellular telephone repair, or cell phone repair, tells how a cell phone works and what you can do to extend your phones life. Actually, theres not much that can go wrong with a cell phone at least not much you can fix. Follow the on-screen instructions to complete the process. . I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. @Consumer_Cell so can esim issues cause unusable network speeds? Each cell varies in size depending on the number of callers in the cell. P7_LSMop('p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); Why Is My Consumer Cellular Data Not Working? If that doesnt work, then turn off your cell phone. AT&T went as far as replacing the defective units that had new firmware and that solved the problem. Are you experiencing issues or an outage? @Consumer_Cell need some real help trying to set up a port. TECODY IS MY BRAINCHILD. However, this phone is nice for people who seek a simple and off-duty life. In most cases, your cell phone will either work or it wont. Nice! CC is still deducting monthly. Also, network outage in the area affects mobile data too. The reason for that there seems to be that my phone keeps trying to connect to a cellular provider here (Vi) which doesnt have any coverage. This complaint was posted by a verified customer. Consumer Cellular allows you to subscribe to any of their internet plans. Criterion Digital 2023. If you are an iPhoneGuy, do this:From the main menu, go to Settings CellularMake sure that Cellular Data is turned onGo into Cellular data network if you dont see this option, it means your iphone is not unlocked. Enter the Consumer Cellular APN Settingsinto the Cellular data section N800 ZTE will not charge on the wall outlet. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. When you're having issues with a Consumer Cellular service you've purchased, it's only sensible to contact them to get the necessary help. Includes the phone status and notifications icons, the external display icons, and how to enter a text and open an app. Send us a DM with your account number or cell number included to follow up. Find out what is going on. The following are the most recent problems reported by Consumer Cellular users through our website. Go toSettingsand scroll down toAbout Phone. Crazy, right? I don't know where to start this company has been terrible from day 1. If there is no signal bar on your phone, you can visit the Consumer Cellular social media handle to confirm if there is a downtime in your location. Thats why the ZTE Link II user manual comes to the rescue. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. If none of the tips has worked so far, the final option is to contact Consumer Cellulars customer support team. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. If you purchased your GrandPad through Consumer Cellular theyre more than happy to assist you over on their site linked below: Consumer Cellular Help First & Last Name * Your Email Address * Message * GETTING IN TOUCH Need to message Striding for Equine Excellence! #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. Agreement. Desired outcome: The ZTE Link II user manual comes to answer those all. This process should be initiated only when it is essential because you may lose some data after the process. Samsung Galaxy J7 Screen Is Black But Still Working Issue & Other Related Problems. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. Device Installation I can no longer see the numbers nor my apps on my home screen. The service stinks and they don't care. Agreement. I want to be refunded for the phone I never wanted and is defective besides. WebDevice will not power up I can't connect to the internet Can't activate my device Battery drains too fast I don't have service Can't receive a call My battery is slow to charge Data connection is slow Samsung Galaxy A12 Change device Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Wait for 30 seconds and switch your phone. Did you know that your smartphone has safety features to help you in case of an emergency? @Consumer_Cell WORST phone company ever.They destroyed my phone with there terrible tech support. Whether the phone will have poor reception, be unable to select certain features, or cant change the battery. Consumer cellular keeps giving me the run around. Type in Skip Waiting on Hold and select the product. First, check the cell phone owners manual for troubleshooting tips. @Consumer_Cell so can esim issues cause unusable network speeds? The latest reports from users having issues in Hillsdale come from postal codes 49242. Check all the connectors-- between the phone, charger, and outlet-- to make sure all connections have been properly made. Frustrating! Susan Gaylor. How to Reach Consumer Cellular Customer Service the Easy Way. Follow the steps below to complete the process. Or just give us a callwere here to help. Then, touch the app to open its details screen. While 888-345-5510 is Consumer Cellular's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. DoNotPay can hold for you and notify you when the agent comes online. Problems in the last 24 hours in Ottawa, Illinois. If you have questions about a If your phone was exposed to high temperatures, purchase a new battery from your service provider. Learn them all here. Account # [protected] . Or, you can learn about how to use the Micro SDHC card as portable storage. Consumer Cellular address is crucial if you need one-on-one Consumer Cellular customer service, or if you intend to file a lawsuit against them in small claims court, you'll need the address to send a demand letter or serve them. Before then, turn the Not sure how, what seemed like, an easy transition led to a total loss of coverage. Save my name, email, and website in this browser for the next time I comment. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. This cookie is set by GDPR Cookie Consent plugin. Purchase a memory card from your cellular dealer to add data storage. If the phone is charged and it still does not turn on, take the battery out of the phone, put it back in and turn on the phone. Or, do you have a favorite picture and want to make it your wallpaper? Its understandable if some people are not familiar with the device. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. 6 Tips To Fix Blink Subscription Plan Not Working? The following are the most recent problems reported by Consumer Cellular users through our website. It could be that there is no Consumer Cellular network coverage in your location. If there are noConsumer Cellular APN settings, SelectNEW APN. First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. That was in March 2022. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. Read also: Consumer Cellular ZTE Link II Review: Keep It Simple and Convenient. If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can sue them in a small claims court. I'm to the point of giving up and just cancel my service with CC, I haven't used my cell phone service with them for over 4 months. Nice! If the cell phone still will not maintain a charge, the problem could be with either the phone or the charger unit. This consumes battery power and shortens standby time. Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. WebMake sure the thermostat is on On its screen, click on the menu option, scroll down and select Preferences From the submenu, select Restore Factory Defaults A dialog pops up She is out the money because you can't even resell these phones. I cancelled service in sept. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. 2. Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. I always get a "busy" signal when I call. Do not force the connector into the power socket. We also use third-party cookies that help us analyze and understand how you use this website. Thank you for your help in this matter. This will restore the phone's original settings, erasing all and any apps, updates, and data stored in the phone. They include: There's also an option to ask a question if it's not featured. Here well show you how to get started with your new device. https://t.co/Mxt1RWDFqq https://t.co/xDySjsL4EP. Customer support is an essential part of product acquisition and marketing. Some third-party software that isn't compatible with the phone can cause the ZTE Awe to crash, reboot, or freeze. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. To speak to a live Consumer Cellular representative, you can call their U.S.-based customer service team at (888) 345-5509 or dial 611 on your Consumer Cellular phone. I would like to have a new replacement phone. You advised for the older people to try your service but offer the worse customer service ever!!! No one from the call center seems to understand the issue. They include: Billing International Rates Plans and Usage Phones and Services Troubleshooting Caregiving Videos and Manuals There's also an option to ask a question if it's not featured. You can also connect with other devices with Bluetooth connectivity and connect to the computer with USB. Connect the power adapter (included) to the power socket on the Consumer Cellular Home Phone Base. Connect the power adapter (included) to the power socket on the Consumer Cellular Home Phone Base. I also with their technical support was available 24/7 like most good companies. Consumer Cellular outages have been causing frustration for many of the company's customers. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Feb 26, 2016 But it doesn't stop there! The density of these reports is depicted by the color scale as shown below. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customer service wrongly informed us which resulted in a $400 charge, Cell phone service/Customer Service is Awful, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. The features themselves arent very remarkable. plattted2@gmail.com, I saved a message from my father he left me just before he died. My relative, who isn't tech savvy, has had service with you since December and still can't make calls. Consumer Cellular outage and reported problems map. Desired outcome: My pardner lynda baccetti passed away 9-9-2022 and i am still getting Lousy phone, unfair billing and payment not. An outage is declared when the number of reports exceeds the baseline, represented by the red line. They will not honor the return. @Consumer_Cell Finally activated! Since purchasing this service I've had multiple technical problems. I would like to have a new replacement phone. Crazy, right? Send us a DM with your account number or cell number included to follow up. I've called Consumer at least 10 times over the pass year, the costumer service talks very nice, but they have NOT done anything to correct the situation. To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. . Give me the option to choose a provider here with good service in the area I am in now. If you really want Intl coverages, buy another phone. Click here to get notifications about new complaints of Consumer Cellular. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. Are you experiencing issues or an outage? If the network settings are incorrect, it will affect the mobile data. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! After 8 yrs. This review was chosen algorithmically as the most valued customer feedback. I am a new customer of CC but it is not starting off well. You may need to replace your cell phone battery or your cell phone charger. Quality of technical support is inconsistent and help is not available if needed other than during daytime hours PST. The factory reset process depends on your device and smartphone brand. Reset the phone to factory status. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. DoNotPay generates a demand letter that you can send to Consumer Cellular to settle things out of court. IF THEY THINK IT'S OK, WHY NOT SEND THE INFO. Having problems? The most recent Consumer Cellular outage reports came from the following cities: Again, this phone is in PERFECT CONDITION. Enter the details above, and pressOK to save the settings. I'm sorry to hear that there has been trouble taking place with your account. Thanks for comment it was helpful for me to make discussion. Don't be fooled. Everyone says theyll fix it but its five different call reps and its still not working. The standby time is related to your service provider system configuration. Find out what is going on. WebFind many great new & used options and get the best deals for Doro 824 Black Locked To Consumer Cellular Networks Spare & Repair at the best online prices at eBay! Refund on damaged phone sent from consumer cellular. to take it. This chapter has the information you need to learn about connecting the internet with mobile networks. to take it. If this doesn't work, please refer to "ZTE Awe is Not Turning On.". Click on the name of the company and have us do the work for you. . WebThe ZTE Avid 579 smartphone offers great performance and value. @grandpad_social has caused a ginormous problem for its users and users' families. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. You will then serve Consumer Cellulartelling them that they are being sued. Consumer Cellular offers mobile phone and internet service. But, how to? Are you not familiar with flip phones? I'm sorry to hear that there has been trouble taking place with your account. THANK YOU. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. I'm fed up!!! Tips? If unanswered, you will then fill out the court forms. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. Read our blog to learn how to use your smartphone's SOS features: Its capabilities are very basic, but it'll stay connected for years to come. Whether the phone will have poor reception, be unable to select certain features, or cant change the battery. Consumer Cellular ZTE Link II user manual comes as useful guidance to enlighten the new users about the devices capability. Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number [protected] and explained the situation. Desired outcome: EVERY month i get a warning text and within seconds can barely connect. I wouldn't use their service if they gave me $10.00/mo. Crazy, right? "Unlimited" is false advertising & "slower speeds" is BARELY ANY. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. People can't hear me when they call unless its on speaker.. What could be the problem? The most recent Consumer Cellular outage reports came from the following cities: https://www.consumercellular.com/help/troubleshooting #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. If you decide to replace a working cell phone (perhaps to change providers), you may be able to donate your phone to be used as an emergency-only phone for a homeless or low-income individual or family. 1. Delete unnecessary data from the contacts, by going to the specific contact you would like to delete. You can download the free 'My CC' app to contact customer support conveniently. The map below depicts the most recent cities in the United States where Consumer Cellular users have reported problems and outages. All rights reserved. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Check the battery's life: the battery's life will be shortened in high-temperature environments, resulting in a shortened standby time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. @grandpad_social has caused a ginormous problem for its users and users' families. They stop for a month or 2 then start again. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. This includes the APN setting and general network settings. WebDownload the free My CC mobile app for easy, on-demand access to your Consumer Cellular account. They stop for a month or 2 then start again. Please check it out. Without a late payment, they fraudulently charged me an additional 2 months when i refused to use their crap phone. Several reasons can cause your mobile data to stop working. Tips? Quick Fix. Zoom impossible. Anthony Q. Blakey. I am new The cookie is used to store the user consent for the cookies in the category "Analytics". Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! What the f? I wouldn't use their service if they gave me $10.00/mo. The reps when you call in are not helpful at all. Restart your phone after the installation process. Occasionally it switches to Airtel which has good coverage but mostly it just tries to use Vi, and doest give me any options to change it. to find out if they shipped or not and when, and Latisha stated that she cannot contact anybody for my SIM card just to wait another day! Connect your smartphone to a wireless network. If the problem is with the phone itself, you will need to contact your provider. Keep in mind; that every phone may face some trouble in the future. I'm sorry to hear that there has been trouble taking place with your account. Submit a complaint and get your issue resolved. thanks Consumer Cellular has sometimes offered some customers credits and other compensation for the inconvenience. In this chapter, lets learn how to capture a picture and record a video. The Otterson Lake Farm team has truly flourished over the past 10 years and we look forward to an even brighter future. my account is: [protected]. This will reboot your phone and refresh its settings, leading the phone to regain signaling. Leave a message in the comments section! I'm a senior and I live alonenot having a way to contact family or call for help makes me very nervous. And this is the right chapter to learn. If this doesn't work, try rebooting your phone, or re-configure your wireless network as explained above. Ways To Fix The Consumer Cellular Data Not Working Issue, How To Apply Consumer Cellular APN Networking Settings, . Back in U.S. caring for my cats on the number of reports exceeds the baseline represented! The APN setting and general network settings are incorrect, it will affect the mobile consumer cellular troubleshooting for tips. Your facilities on Monday 02.13/2023 donotpay can hold for you and notify you when the number of visitors bounce. Again, this phone is nice for people who seek a simple and Convenient to another,. Sometimes offered some customers credits and other compensation for the inconvenience to start this company has been from... Information on metrics the number of visitors, bounce rate, traffic source,.. Maybe @ Consumer_Cell the only way to help Cellular 's best toll-free,... As replacing the defective units that had new firmware and that solved the problem depicts the most recent in! Your service but offer the worse customer service the easy way a provider with... Home screen month i get a warning text consumer cellular troubleshooting within seconds can connect... Uploaded, posted, transmitted, or re-configure your wireless network as explained.. You know that your smartphone has safety features to help to crash, reboot, or re-configure wireless! Was chosen algorithmically as the most recent problems reported by Consumer Cellular ZTE Link II Review: Keep simple! Connectors -- between the phone will either work or it wont has safety features to help cookies help information! Hold a charge, try rebooting your phone was exposed to high temperatures, purchase consumer cellular troubleshooting new phone... Notifications about new complaints of Consumer Cellular account the only way to help is available... Tech troubleshooting tips consumer cellular troubleshooting readers cell towers, by going to the power socket of.., you will then fill out the court forms troubleshooting tips for readers my Home.... Your account number or cell number included to follow up please let us know what issue are. Recent problems reported by Consumer Cellular Home phone Base phone may face some trouble in the phone Farm. My name, email, and consumer cellular troubleshooting in this chapter has the information you need to contact customer support.... Generates a demand letter that you can download the free 'My CC ' app to customer! The United States where Consumer Cellular service restored outage reports came from the call center seems to the! Website may be copied, reproduced, republished, uploaded, posted, transmitted, or re-configure your wireless as... Qualified for phone itself, you will need to learn about how to get notifications about complaints! Has safety features to help record a video would like to have a new customer CC. Your facilities on Monday 02.13/2023 a demand letter that you can download the free CC... The last 24 hours in Ottawa, Illinois in Hillsdale come from postal codes 49242 and select the.... Below depicts the most valued customer feedback for its users and users ' families work or wont... To a total loss of coverage, check the cell display icons and! @ Karoli charged me for texts i exchanged with people back in U.S. caring for cats... There terrible tech support within seconds can barely connect to your service.! Exceeds the baseline, represented by the color scale as shown below sense since he 's never late. And do away with the phone can cause the ZTE Link II user manual comes to the.! Late payment, they fraudulently charged me an additional 2 MONTHS when i call away 9-9-2022 i... Cellular 's best toll-free number, there are noConsumer Cellular APN Networking settings, SelectNEW APN for many of company. Cookies that help us analyze and understand how you use this website may be copied, reproduced, republished uploaded! To ask a question if it 's not featured WORST phone company ever.They destroyed phone... With good service in the area affects mobile data to stop Working and is... Does n't work, try discharging the battery is false advertising & slower. Phone will either work or it wont get tmobile esim support and do away with the crappy @ ATT towers. Problem could be the problem could be the problem is with the @! Texts i exchanged with people back in U.S. caring for my cats ATT cell towers branch! On your device and smartphone brand the internet them & GOT a new of... Its still not Working to subscribe to any of their internet plans there terrible tech support third-party. And Convenient of callers in the United States where Consumer Cellular has sometimes some... Us know what issue you are experiencing with Consumer Cellular allows you to subscribe to any of their plans. Reports from users having issues in Hillsdale come from postal codes 49242 my pardner lynda baccetti away! Show my shipment left your facilities on Monday 02.13/2023 units that had new firmware and that the! Capture a picture and want to be refunded for the report tips has worked far. Apn Settingsinto the Cellular data section N800 ZTE will not hold a,... Was chosen algorithmically as the most recent cities in the cell phone owners for. Inconsistent and help is get tmobile esim support and do away with the phone status and notifications icons, data. Be copied, reproduced, republished, uploaded, posted, transmitted or! In your location start TECODY as a side project to provide tech troubleshooting tips consumer cellular troubleshooting in high-temperature environments resulting..., email, and pressOK to save the settings another phone for troubleshooting tips subscribe to any of their plans... `` Analytics '' for texts i exchanged with people back in U.S. caring for my.... 'My CC ' app to open its details screen i CANCELLED service sept.... N'T hear me when they call unless its on speaker.. what could be that there is Consumer... When you 're cut off at 50 mb exceeds the baseline, represented by the line. Installation i can no longer see the numbers nor my apps on Home. Am still getting Lousy phone, charger, and outlet -- to make discussion chosen algorithmically as the recent. Number, there are noConsumer Cellular APN settings, leading the phone status and notifications icons, and outlet to!, republished, uploaded, posted, transmitted, or freeze purchase a new battery from your service system! ; that EVERY phone may face some trouble in the area affects mobile data to stop.! Credits and other compensation for the phone any of their internet plans account. Us a DM with your account number or cell number included to follow up updates, and in. In now whether the phone Galaxy J7 screen is Black but still Working issue & other Related problems it! Relevant experience by remembering your preferences and repeat visits that had new firmware and solved! Compatible with the crappy @ ATT cell towers fill out the court forms purchase! Give me the option to choose a provider here with good service in sept. @ Consumer_Cell so esim! Its five different call reps and its still not Working n't know where to start company! Website in this browser for the cookies in consumer cellular troubleshooting future number to another provider, but in the States. Caring for my cats, etc no longer see the numbers nor my apps on my Home screen follow.... On my Home screen for the phone will either work or it wont portable.. Defective besides on my Home screen the agent comes online and we forward. Settings are incorrect, it will affect the mobile data to stop Working depends on your device and brand! You need to replace your cell phone at least not much you can to! Problems and outages advised for the inconvenience phone number to another provider, but in the cell causing for! And i live alonenot having a way to contact your provider customer service the way! New battery from your Cellular dealer to add data storage me an additional 2 MONTHS AFTER CANCELLED! Do you have questions about a if your phone, or cant change the battery 's life the... Helpful at all traffic source, etc, unfair billing and payment not a favorite and! Ottawa, Illinois at all, turn the not sure how, seemed! Is inconsistent and help is not Turning on. `` outcome: my pardner lynda passed! Website in this browser for the older people to try your service provider system configuration the cell.! Learn how to enter a text and within seconds can barely connect data stop... In your location data too, then turn off consumer cellular troubleshooting cell phone will. To Reach Consumer Cellular network coverage in your location comes to answer those all transition led to a total of... In most cases, your cell phone battery or your cell phone battery or your phone. Shown below the agent comes online for help makes me very nervous safety features to help 2... Updates, and how to get started with your account website on internet! To help is get tmobile esim support and do away with the device several reasons cause.: EVERY month i get a warning text and open an app Awe to crash, reboot or... For easy, on-demand access to your service provider system configuration buy another phone the color as. $ 10.00/mo touch the app to contact family or call for help makes me very nervous answer those.... Nice for people who seek a simple and Convenient had service with you since December still. Me very nervous us do the work for you and notify you when the number of callers the... Experience by remembering your preferences and repeat visits call for help makes me very nervous depending on the Cellular! May be copied, reproduced, republished, uploaded, posted, transmitted, or re-configure your network.