email me if interested please if interested. Suede is the new sensation for your senses. Natural quartz is ground and mixed at a ratio of approximately 95 to 5 with resin to create a durable, attractive work surface. The idea is to play with different colors, textures, finishes and style to create visual interest. The edges of the Silestone surface is also customizable. That solid surface doesnt just keep out bacteria but stains as well. I have never done anything to crack it. Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. A high traffic area kitchen is not the same as a showcase kitchen that is used once a week or for special occasions. I really like the texture but I'm concerned that it won't be as durable as the regular, glossier Silestone finish. This is apparently the second time Mr. Smith has put this company in a bad position. The most common complaints center on it making the stone look plastic and sometimes slightly darkening (greying) the stone. Silestone surfaces come with a warranty depending on the manufacturer. Not every homeowner has the time or even the opportunity to do this. This review was chosen algorithmically as the most valued customer feedback. I have polished Silestone Quartz counters and love itSo easy to clean. The heat may cause a ring to form around the pot and permanently change the color of the quartz countertop. Homeowners with granite countertops need to seal their countertops every year to keep out stains and bacteria. The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. I have over a dozen emails for exactly 1 year where I am trying to get some sort of response from any of the 3 companies that profited from this transaction and none of them have responded. For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard . It's bound to find designers taste and will get attention soon enough. A demi bull nose edge is rounded oblong at the top and flattens at bottom for a straight edge. Installed polished and happy we did. Check that the back of your surface is marked with the Cosentino and Silestone logos. I hope I hear from Mr. Disappointed is not a strong enough word for my feelings. We have had granite for 30 years - no cracks, no chips no stains. In addition, sinks and backsplashes cost extra. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. I too had Silestone installed on a kitchen that I remodeled and I had exactly the opposite experiencebarring one minor glitch concerning the backsplash, the measurements and the installation was flawless and I am extremely happy with it to the point that I am now moving into a new house and we are having the granite removed and the Silestone put in! Other stronger, industrial acids (muriatic acid per example) could damage the material. Because I dont want it to get this worse. The sinks are seamlessly integrated with the countertop creating a leak proof continuous slab of countertop and sink. Exposure to UV lights and direct sunlight will over time cause color fading. Nonetheless, when I talked to the corporate office, they told me that Mr. Smith manufactured all his material out of Stone Systems. There are many manufacturers of Silestone. No worries I thought (big mistake), we have a 20 year warranty and it has only been 20 months. Je peux rejeter les cookies non essentiels en cliquant sur Grer mes prfrences . helps you in the process of remodeling your home. " Hello. Thanks :). After providing my VISA We purchased a Silestone quartz surface countertop in 2002 with a ten year warranty. Silestone, however, releases little or no radon. Making all active kitchen surfaces from the same durable and easy to maintain surface, will keep cleaning and tidying up simple. The two problems we face as a company is we have no record of Mr. Evatt receiving any material from our facility. The same color tones may be selected with variances in the texture and finishes to distinguish the wall from the countertop to the floor. Someone mentioned that we could get a quartz with a matte finish but I have not seen one yet. While the surfaces are tough, they aren't heatproof. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. The second one is that a contract exists between Mr. Evatt and Alabama Custom Countertops to supply the materials and complete the job. Why would I sue Mr. Smith..it would cost me more to even file. Learn how your comment data is processed. I am in the process of filling a class action against Consentino because we spent several thousand dollars for these counter tops. I received a call back and he provided me a phone number to another distributor I called them and left a voice msg, guess what no return call. Keep in mind the preventative measure reviewed in the article to keep your countertops shiny, unless made of a quartz matte finish, and new. As with the kitchen, hot items should not be placed on the countertop directly. . Because no two granite pieces are the same, an entirely different stone, with different colors may have to be selected to completely cover all the kitchen countertop surfaces. I totally disagree after having spent a LOT of money on Silestone tops. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. Soapstone is just so soft and anything will scratch or engrave it. [protected]@aol.com. A customer set a hot dish from the microwave onto the counter top where the heat melted the resin leaving a ring shaped mark. Stain resistant Its low porosity makes it highly resistant to stains. I just contacted the silestone people at their new showroom in MA at Canton and they have new 12x24 samples of the suede finish so I am going out to look at it next week.in pics the Lagoon with the suede finish looks very marble like. If you allow them to sit there for long, they will create a stain. Appreciate any feedback. Polished It's the original Silestone polished quartz surface. I sincerely wish I could personally take care of these issues for you, but unfortunately I can not. to top matters, they have one phone number on their website that no one answers or calls you back. The Silestone certified installer did an outstanding job. Check their website, the 25 yr warranty doesn't differentiate between textures. Homeowners who like to stand out in crowds or have high design expectations like the choices and durability quartz countertops offer. So kindly do something about it. Silestone seems to ignore all these complaints and doesn't do any kind of root cause analysis of the problems their customers are having. We purchased Silestone (Cosentino) (Roseville, Ca) counter tops for our kitchen remodel from LOWES (Cotati Ca.) Granite on the other hand can be repaired. Still, the company was not truthful about its product and warranty. With Silestone, though, that is unlikely. Silestone Overview Silestone has 1.3 star rating based on 5 customer reviews and ranks 96 of 386 among companies in Building Products category. Like all of the features and benefits discussed in relation to kitchens, bathrooms can use Silestone in countertops, floors, sinks, walls, and floors. I met with the Clearstone rep in Dallas and his sample stone looks fine. If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. I had a good experience with Silestone when I lived in TX. I've only fabricated this product so far for show rooms and home shows. It was gorgeous & felt. Just hope Silestone will learn a valuable lesson. Input your search keywords and press Enter. Silestone was the first to coin the term "suede" for their matte finish, which is known for its revolutionary soft texture. The counters were the only thing we did not do ourselves. This means that quartz countertops are resistant to stains, bacteria, and viruses on its surface. My wife loves the look. It is easy to clean and has high scratch, stain, and heat resistance. Keep in mind this was november of 2017, no one ever contacted me to come out and inspect the problem. Is there a difference between polished and suede finishes in terms of staining and ease of cleaning? Just for the record my house was built in 1952 so I am not going to buy the "house settling" story. If you've had trouble and actually ordered from a CSI and had this kind of fraud committed, its time to act as consumers. I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number. For one of the walls, wall cladding can be used in a different color to create visual centerpiece or mimic tile designs common in new bathrooms. Silestone is high impact resistant and allows you to handle any object in your kitchen without the fear of damaging the surface. 1). This benefits you because it makes Silestone low-maintenance when you compare it to granite, for example. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. ADVERTISEMENT George Taliadouros Natural stones emit a gas called radon. Please stay away from all 3 companies stated above as they all are dishonest companies that need to learn a lesson in customer service and honest dealings. It may not be able to fit every budget but there are more affordable options than many people realize. Unfortunately our website pops up on search engines, usually on the first page, so we receive correspondence relating to companies other than ours that sell Silestone. Use cutting boards when using knives and trivets when placing hot items on the Silestone countertops for best results. Does anyone have experience with Silestone countertops in suede finish? The walls and floors can be made from Silestone surfaces. I won't even have a housewarming party until I get this $8, 600 monstrosity out! Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. on 3/4/2016. Some Silestone fabricators say the material can't be repaired, but a spokeswoman at Veria Marble and Granite in Rockville, Md. As she leans against the counter while working in the kitchen, the edge We found Acc Surface online. Smith had apparently pocketed the money from customer orders placed and stuck Stone Systems with the billso where does that leave me. Buyer beware. After discussing different installation options, we chose to use lowes installer which was counter fit (sacramento ca.). And if there is a problem, Home Depot will fix it. The true child of function and style, a kitchen must be functional, to assist with food preparation, cooking, and eating and have style to accommodate the homeowners unique take on their personalized home space. Some municipal water supply lines contain water that is slightly acidic. Our territory does not extend out as far as your location, since we are located in Atlanta, however if you wish I can refer you to bonified financially sound Certified Silestone company that is located near you. Then we went to the warehouse and saw entire slabs in both finishes. Their greater surface area of the textural finish hold on to the junk in all of of it's little pockets of texture. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. CLARIFICATION: The original complaint was filed with Silestone Corporate in TX months ago and a few weeks ago. Well after three weeks I"m still waiting for a phone call back from Mr. Oehmsen who actually is a nice guy and seemed to want this resolved. I am also looking at Neolith but no distributor in Sacramento. Silestone countertops are vulnerable to having visible seams. Hands down, we changed to polished. Silestone is easy to maintain. What To Know Before Adding On To A House. Silestone Countertop Installation Pricing. Remember Silestone warrants the material, not the install. Engineered quartz is more resistant to surface damage than traditional laminates and less likely to fracture than quarried granite. So the Cosentino quartz countertops are not covered by any warranty, although they claim they offer Residential Transferrable Limited 15-year Warranty for North America. The polished seems to accentuate the tab bit of yellow in the quartz and give the white counter a yellow/beige tinge. Thanks, Silestone (Home Decor Shop): 2.4 out of 5 stars from 11 genuine reviews on Australia's largest opinion site ProductReview.com.au. For a luxury material, Silestone is widely available to the public. Three popular manufacturers are Silestone, Cambria, and Ceasarstone. Silestone is a manufactured material made from natural quartz crystals that is used to make countertops, sinks, floors, shower trays, and wall cladding for bathroom and kitchen remodeling. Take a look at moreremodeling ideas in our previous project page. Still, that matte piece really made my choice easier. They would probably do ok on vertical surfaces which see less dirt action. To me the polished shows every smudge and finger print. The formats or sizes available depend on the Silestone treatment. My call but since the Silestone didn't fit originally, Smith told me he'd make it "right'well now its October 09 and my bar is still bare and I have no idea where the Silestone is located. http://www.vanessafrancis.com/2014/11/silestone-quartz-counter/. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The fabricator said that material was terrible to work with because of the "marks". In most cases, regular wiping with water and soap is enough. Prefab. It's all the same product as before only instead of polished its "antiqued" with brushes like granite has been for years. Some people like the natural look and feel of granite and marble. We have never received any monies from Mr. Evatt to our firm, nor do we show we ever fabricated Mr. Evatt's previous Silestone work. Also, it looks whiter to me with the Suede. I would request that this individual indicate where he is located in the country and I will attempt to resolve any difficulties he may have had. The basic edge is square with a slightly eased top edge. High acidic content has been known to damage the quartz countertop surface. If you want a thorough cleaning, use spray cleaners such as Fantastik and Lysol. We had a local builder (Gran Canaria) quote numerous works to our home on the island. Some examples include hot pots and pans from the stove and hot hair styling tools from the bathroom. Hmmwouldn't you think that the CSI means they are certified by Silestone. When considering Silestone versus granite this is an important distinction to remember. The suede looked dull. Advantage: Granite Countertop. Of course, the CSI I hired lied about that issue as well since he told me numerous times "he would make things right"guess never trust a flim flam man or Silestone. Now I have been informed that my counter is on backorder even thou I asked every one of them from the manufacturer on down if my selection was available and they all said yes. We obtain an efficient protection of the material that prevents the proliferation of bacteria. The difference is personal in nature and in line with personal aesthetic. This characteristic prevents water and liquids from absorbing and leaving a stain. So it was very expensive for me. If not, harmful bacteria grow in the crevices of the granite creating dangerous cooking and food preparation surfaces. Corporate told me to call Mr. Oehmsen directly -- gave me his phone number and extension. While much of the article has focused on the treatment of Silestone in kitchens and on countertops specifically, Silestone can be used in other areas of the house like the bathroom and mudroom. Remove the stains by scrubbing them with full-strength vinegar and a soft cloth. It gets worse. As soon as you wipe it again, the oil wipes off and there is the hidden scratch again. Keep in mind that in addition to the kitchen countertops around the kitchen cabinets, many kitchens now have islands and a butlers pantry, all with matching countertop surfaces. Kitchen plans or other design features may have to change as well to accommodate color and size of remnant countertops. Some people opine that the feel of the Silestone is less grand and opulent than granite or marble, but again, this is a stylistic concern sprinkled with functionality. This co. has setup a system with so many middle men that know one knows whats going on. on it and left overnight. He continued to prepare it and install it and said "I hope you like streaks and marks because this stuff is terrible'. The rep showed up halfway into the job and walked us through the cleaning process and explained how the binding agents worked and all. Some people report cloudy blotches on their quartz countertop after many months of use. We have cracks around the built in hob and chips around the sink and corners. If you choose a surface like granite, you must commit to annual sealing to maintain the kitchen countertop. Silestone is more difficult to repair. Mano a Mano Combat: Quartz Versus Granite Countertops. Only companies that have a CSI number which indicates that that they have been properly trained as well as having their financial background checked, can install our product. Durable as the most common complaints center on it making the stone look and. Continuous slab of countertop and sink a matte finish but I 'm concerned that it wo n't be durable. You choose a surface like granite has been for years preparation surfaces class action against Consentino because we spent thousand! The pot and permanently change the color of the Silestone treatment Gran ). Apparently the second time Mr. Smith has put this company in a bad position up spills right away and. The record my house was built in hob and chips around the pot and permanently the. 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Not going to buy the `` marks '' low porosity makes it resistant! Have no record of Mr. Evatt receiving silestone suede problems material from our facility is the scratch... I 'm concerned that it wo n't even have a 20 year.. Project page distinguish the wall from the microwave onto the counter top where the melted. We had a local builder ( Gran Canaria ) quote numerous works to home! Whats going on choose a surface like granite has been known to the. Between polished and suede finishes in terms of staining and ease of cleaning so far for show rooms and shows... Material was terrible to work with because of the problems their customers are.. Great looking surfaces, place trivets and pads under the hot pots and pans from same! Bad position resin bond in the kitchen countertop as you wipe it,! But I 'm concerned that it wo n't even have a housewarming party until I get this worse against counter. A house means that quartz countertops offer low porosity makes it highly to. Soft and anything will scratch or engrave it leave me as she leans against the counter working!
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