portland airport tsa phone number

A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Airline ticket counter hours will vary depending on an airline's flight schedule. If your bag is unlocked, then TSA will simply open and screen the baggage. Check with your airline for documentation requirements. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. This is true even if an animal carrier is not required by the airline. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. Without advance consent of the parking office, your vehicle is subject to towing at your expense. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. TSA recommends that you call 72 hours ahead of your travel date. If you do not have a driver's license, passport or any other government issued "photo" identification, contact your airline. Only In Your State. For extra speed and convenience, complete the online application before arriving at PDX. Real ID When using pet relief areas, animals must remain on a leash. Check directly with your air carrier or cargo company for the location of their office. For additional information, please visit https://flypdx.com/Parking. The charge is $4 per hour with a maximum of $24 per day. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. Telephone: +1 503-288-0075 . Family Restrooms Family rest rooms are located near Gates C3 and D1. To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle. For recommendations specific to your flight, contact your airline directly. Steff D. Elite 2023. *Due to the coronavirus pandemic, if you are picking up a passenger, please wait for them outside. Email Airport Administration Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. They may not be used or charged on the aircraft. The airline check-in lines may be long during the busy early morning and lunchtime hours. I left something on the aircraft, how do I get it back? Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. Doesn't compare to PDX but still a decent airport experience. For more information, contact your airline. Active military personnel and retirees and their families are welcome. If you believe you left an item in the Portland Jetport terminal, please complete the form below. Airlines Serving PDX Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. Learn more. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. Portland International Airport (PDX) is open 24 hours, 7 days per week. Lost & Found Inquiry Would you like to report a noise event? To get better oriented, see the Portland Airport Concourse B Map. Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. Arrivals and Departures A man was arrested Monday, Feb. 27, 2023, after an explosive was . The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. Vehicles that wait at the curb or are left unattended will be ticketed or towed. Someone from our customer service department will be in touch soon to follow up. Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. However, the ticket counter hours vary by airline. Federal government websites often end in .gov or .mil. Can a non-traveler go through security to meet or escort a passenger? Portland, United States. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. Passenger Support Request assistance with security screening. Airport Administration. Apply fora hazardous materials endorsement. Call or Text . 2. Security Checkpoint Screening. PDX is open 24 hours a day, 7 days a week. What am I allowed to take through the TSA security checkpoints? Our Noise Management department can assist you with any questions or concerns about aircraft activity or noise. Learn more. This is true even if an animal carrier is not required by the airline. Passengers should carefully check their boarding passes and make sure to use the security checkpoint at PDX that matches their gate location. The new routes are now on sale at introductory fares from just $39* one way. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) Portland International Airport is owned and operated by the: Have a question or need help? It is a good idea to attach your name, address and telephone number to your computer and other electronics. TSA employees work hard to make sure our skies stay friendlypreventing dangerous materials and people from flying and helping you arrive at your destination safely. Yes, there are three pet relief areas: one outside and two inside the terminal. @TSA. All Rights Reserved. TDD: 1.800.815.4636. Make sure you keep your luggage with you at all times. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. If you have a disability, medical condition, or prosthetic device, you are not required to remove your shoes for screening. Email: TSA-ContactCenter@tsa.dhs.gov Toll Free: 1-866-289-9673. Where do I pick-up an animal that was shipped to PDX? It is advised that you put film in your carry-on baggage, as the checked baggage screening equipment will damage undeveloped film. . Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. A passport and additional documentation may be required if you are traveling internationally. Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. You must use your full name as it will appear on your airline reservations. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. PWM NAC Procedures Working Group Meeting- Thursday March 2, 2023 at 5pm You can put restricted food items in your checked bag, or ship them ahead. The actual appointment took about 10 minutes for both of us. Jackson County Airport Authority 1000 Terminal Loop Parkway Medford, Oregon 97504 All rights reserved. Portland International Airport (PDX) is open 24 hours, 7 days per week. . The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. For more information, visit the TSA website. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. To enhance security and speed you through the security screening process, the TSA, the Federal Aviation Administration (FAA) and/or airlines prohibit some items in your checked and carry-on luggage. Please notify the screener if you have any implanted medical devices, such as an artificial hip or knee, bone shafts, cranial plates, shrapnel, staples, pins, or metal parts that may set off the metal detector alarm. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. TSA Health/Disability/Medical Device Notification Card. The Economy Lot is the least expensive parking option at PDX. This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Contact your airline for questions regarding specific ID requirements for travelers under 18. Ground Transportation. These devices may only be carried in the aircraft cabin (in carry-on baggage or on your person). The $78 enrollment application fee covers five years of participation in TSA Pre-Check. The Transportation Security . How do I retrieve it? Be sure to allow extra time for possible road congestion and parking. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. Staffed Daily from 6 a.m. 9 p.m. Lost Something? Phone: 503-326-7063. the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. You can view the USO location on the terminal map under 'USO.'. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). Get CLEAR. For contact information, please visit our Airlines page. Only one person may be allowed to accompany a special-needs passenger to or from the gate. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. Fort Wayne International Airport (IATA: FWA, ICAO: KFWA, FAA LID: FWA) is eight miles southwest of Fort Wayne, in Allen County, Indiana, United States.It is owned by the Fort Wayne-Allen County Airport Authority. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. Contact your airline for information specific to your trip. We don't track, store, or sell your information. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. Contact us. Travel.State.Gov. We are always interested in what you have to say. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. 2522 SE Jesse Butler Cir Ste . Does the airport offer wireless or high-speed internet connections? Lighters Common lighters are allowed in carry-on luggage. However, you are encouraged to only carry on medication that is required for your trip. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Each traveler is allowed to take 1 quart-sized, clear plastic, zip-top bag holding 3.4 ounces (100 ml) or smaller containers of liquids and gel-like items such as shampoo and toothpaste. 15706. If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. TSA at the UNited Terminal has one Pre-Check line and typically 2 or 3 regular lines. To change your reservations, contact your airline or travel agent. Airport: Portland International Airport (PDX) Terminals: 1 terminal with 4 concourses - B, C, D, and E. Airport Address: 7000 NE Airport Way, Portland, OR 97218. Gate passes are issued solely at the discretion of the airline. Gel shoe inserts are not permitted, but shoes constructed with gel heels are allowed and must be removed and screened. Related Links and Websites: Airline Information Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; It is recommended, not required, that the name on prescription medication label match your boarding pass. The absence of proper identification may result in additional screening and verification of your identity by the TSA at the security checkpoint. Direct Contact Information DHS Mailing Address The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Acceptable Documents Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) Related Links: There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. However, after you have gone through security, you may purchase food to take on the airplane. 3.4 20 reviews. It is best to place metal items in your carry-on baggage until you clear security. How do I check the status of flight arrivals and departures? For specific carry-on item information and size restrictions, contact your airline. Click the checkbox to prove you are a human. This will require additional searches, slowing you and other travelers down. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Check with your airline. The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. TDD: 1.800.815.4636. Animals Not Traveling However, we recommend that you not leave any valuables in your car. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. Read More FILE - A Transportation Security Administration officer works at Dallas Love Field Airport on June 24, 2020, in Dallas. At PDX, we understand and appreciate the need for some passengers to travel with their animals. TSA recommends that you arrive at least two hours in advance of your flight time. Be sure to put your name, address and phone number on all your luggage and carry-on items. Both rooms are ADA compliant and accessible. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. If you are picking up a passenger, wait for them outside. Contact PDX Lost & Found, Airline questions? TSA COORDINATION CENTER CONTACT NUMBERS UPDATED NOVEMBER 13, 2018 STATE AIRPORT TSA CONTACT NUMBER AL. Were currently limiting the number of people inside the terminal to minimize congestion. No reservations are taken for the parking garages or Economy Lot. Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. Expect a response in approximately five business days. Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. It is our concern as well. Eugene, OR 97402. You will not need to remove suit jackets or blazers unless requested by the screener. As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. You may not leave your vehicle unattended. They are open Monday, Thursday, Friday from 2pm to 8pm; and Saturday and Sunday from 10 a.m. to noon. Travel Resources: What to Know Before You Go (TSA) Liquids 3-1-1 Rule (TSA) The Transportation Security Agency (TSA) and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. The packaging on the locks indicates whether they can be opened by TSA. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Call (866) 289-9673 Automated information is available anytime in several languages. Portland International Airport You will be subject to additional screening, which may include a pat down and screening of carry-on property. PDX Customer Service. Portland International Airport (PDX) is open 24 hours . You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. 7000 NE Airport Way TSA Coordination Center 205-876-1400 or 205-876-1416. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. Noise Event Report Please provide the following information: These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. 2023 Red Cirrus, LLC. Contacts Hours Reviews (20) Related places Get directions Photos page . The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. I left something at the TSA security checkpoint. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. Accepts Credit Cards. Your airline can also assist you. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. There is ease to get in and out and the rental cars are right onsite. Yes. Each room is equipped with ample counter space, electrical outlets, a sink & a chair. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. Third party advertisements support hosting, listing verification, updates, and site maintenance. 503.460.4234 or toll free 1.877.739.4636 - representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items. Please contact your Airline for airline information. Baggage policies and fees vary depending on your airline. Charges may apply. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. Where do I catch MAX, the light rail train? To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. TSA Pre-Check Lane TSA Pre-Check allows select frequent flyers of participating airlines and members of U.S. Customs and Border Protection (CBP) Trusted Traveler programs to receive expedited screening benefits. Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. For pet relief areas contact any airport or airline staff. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. Airports with Global Entry Kiosks. Utah is the first state in the U.S. to launch a production mDL that is fully compliant with ISO 18013-5 the international standard that ensures global acceptance as legal ID and . Request a TSA official for a speaking engagements. Contact Information First Name: Last Name: Email: Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. All passengers must present Transportation Security Administration checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present government-issued photo ID, such as a driver's license or passport. Portland International Airport 7000 NE . However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. An airport representative will transfer you to a Smarte Carte representative. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. Types of acceptable ID to access the security checkpoints (which include driver's license and passport) are outlined on the TSA website. For that reason, it is recommended that you contact your airline in advance to ask about their gate pass policies. Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. Portland, ME. Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. You can find more information on Wi-Fi access at https://www.flypdx.com/FreeWifi. Portland International Airport (PDX) is open 24 hours, 7 days per week. We don't track, store, or sell your information. County Office is not affiliated with any government agency. The rooms are designed for use by people without their infants; however, those traveling with infants who are seeking a quiet and private place to nurse their babies may also use these rooms. driver's license) and your childs flight information. Some airlines will only issue gate passes if the military member is being deployed to or from Afghanistan or Iraq. KBFM. If it does not, expect to explain why to the screening officer. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at